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Electrical and natural gas audits: Cash refunds for electricity billing errors and mistakes.

HAS YOUR ELECTRICAL OR GAS COMPANY
BEEN OVERCHARGING YOU?
(If they have, how would you know it?)

Our audit consultants analyze your utility invoices for billing mistakes, verify that charges were correctly applied and insure that errors do not exist. Please note that in order to qualify for this service, a minimum of $10,000 per month in usage is required, cumulative total from all locations.

Please e-mail us or call  800-557-5300 for information.
Thank you.

HOW MUCH CASH ARE YOU DUE BACK?

Please visit our web page for information on telephone error analysis and auditing.

CAN IT GET ANY MORE COMPLICATED? Welcome to the 90's and the wonderful world of deregulation.  The purchasing of energy and telecommunications has never been more complex. Where previously there were three or less choices in any given market, there are now literally hundreds of choices.  This increases the need for a third party expert to assist you in sorting out the mess that deregulation has created.    

WE CAN HELP SOLVE THIS PROBLEM!  Our auditors keeps track of all the changes in tariffs and applicable taxes, as well as watches the PUC and courts for changes in the laws that will benefit our clients... the consumers!  Unlike the utilities, we are out to serve your best interest, and to save you money.  We will perform a full scale audit of all of your utility bills (electric, gas, water, sewer, and telecom), and present a report explaining why and how we may be able to obtain refunds or reduce your monthly cost.  We will initiate and follow up on all actions with your service providers, and we will only be paid on a contingency basis AFTER your company receives a refund or verifiable reduction in cost.  

HOW LARGE OF AN ELECTRICITY - GAS USER DO I HAVE TO BE TO QUALIFY FOR YOUR SERVICE? For our electrical and natural gas audits, we need to see combined billings, for all locations, of at least $10,000 per month. This will make it worthwhile for you, and us. We offer extensive knowledge of off-tariff arrangements available through your current utility, and can often produce exceptional savings through contract negotiation.

WHAT IS THE RETAINER FEES CHARGED? This small retainer fee offsets our direct costs...
We are compensated on performance. There is a $2500.00 fee, due upon the execution of the contract, is fully recoverable by the client from the refunds or savings identified through the audit. We identify savings in over 70% of our audits. This one time up-front fee applies to all utility bill audits collectively. In other words we will audit your electric bills, your gas, water, sewer and telecom bills with only one fee which is 100% applied towards any future payments.

WHAT IS INVOLVED IN PERFORMING A UTILITY AUDIT? The review takes very little time of our clients. Our review involves the following simple stages:

1. Commencing The Audit; Obtaining Information. We obtain the utility billing history detail from either the client or the vendor. We have developed draft Letters of Agency which allow us to receive information directly from the utilities with minimal effort from our clients. During this part of the audit process, we also discover information about the facilities which we are auditing, as needed.

2. Performing The Analysis. We enter the data in to usable formats which can then be used to set billing parameters which indicate the need for further investigation. This involves using our proprietary software programs, which were developed in-house, to verify billing accuracy and correct application of tariffs. We emphasize a personal review of all computer runs due to the application of personnel experience which a computer program can not replicate.  

It is our policy to constantly keep the client informed of the status of the audit through progress reports and other communications while taking the lead on the activities to be performed, reducing the Client's staff time involvement.

3. Final Report. Usually, we can present the final report within sixty days of having all necessary information.  The report will detail all opportunities for cost reduction (including optimizing tariff schedules) and identify any causes for refunds along with estimated values. We will specifically spell out an action plan and draft any utility letters for the client's letterhead and signature. Recommendations for the your company to perform more efficiently and to eliminate future losses will be included in the report.

4. Obtaining Refunds. (You will like this part!) All identified refunds will be pursued by our trained staff. This will involve preparing, filing and providing all necessary assistance on behalf of the client, including but not limited to the preparation and submission of claims to the utility companies, and formal assistance as necessary or advisable for the client to pursue refund claims to the state PUC.  We will draft all letters to the utilities and meet with the utilities to develop discussions as needed.

5. Future Cost Reduction. We will prepare all discussions and correspondence to the utility companies on behalf of the client, and shall meet with the utility companies (as necessary) and negotiate on behalf of the client as required to reduce the cost of utilities. We will follow up with the Utilities on all recommended action items and will monitor savings throughout the term of the contract.

Furthermore, we will monitor the accounts throughout the term of the contract insuring that the accounts are always served at the lowest available rate, as rates, applicabilities and other factors are often revised by either the utility or the state PUC.

Please visit our web page for information on telephone error analysis and auditing.

Following is a partial list of Natural Gas and Electrical companies that we can audit.
(Click here for Electric companies list)
(Click here for Natural Gas companies list)

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