GET CASH REFUNDS FROM TELEPHONE LONG DISTANCE OVERCHARGES AND BILLING ERRORS.
I am sure that with numerous locations, hundreds of lines, 800 services, tie lines, Centrex, previous locations and overseas calls that your carrier never, ever messed up; even once.
When you submit phone bills for our cash refund review, our audit consultants begin by breaking down the monthly bulk figures into its components to verify that charges are correctly applied.
We will coordinate the analysis for any billing errors. Error topics will include: mileage charges, off-premise extensions, tie lines, 800 or 900 phone service, packet switching networks, Centrex fees, WATS charges, data circuits, foreign exchange lines, long distance toll charges, message unit billing, directory advertising, information charges, T-1 analysis, etc. We only require your authorization, answers to a few questions and a list of phone numbers, which we will help you assemble. CASH REFUND!!
Our configuration analysis service includes an examination of your telecommunication system and components: T-1's, data lines, data compression, video com, tie lines, line usage, maintenance contracts, calling patterns, 800 usage as well as hardware and system configuration.
Please e-mail us or call 800-557-5300 for information.
ARE YOU DUE A CASH REFUND OR CREDIT?
If you would like a RISK-FREE evaluation of your telephone service that requires no capital outlay, 10-15 minutes of your time to complete our simple forms, please consider our offer. You have nothing to lose. Our efforts could generate both a refund and an ongoing savings to your telecommunications expense.
In many cases, our audit firm uncovers discrepancies and overcharges in your phone bills that can date back years. When the analysis is complete, the data is presented to the carrier. The monthly charge that you've been paying all along is then computed back to the date of the error and the amount of money recovered is based on this amount. The company that helps you make a recovery is a group of communications consultants who review the past six years of your telephone bills to determine if their monthly charges are accurate. Our audit firm also asks for interest to be applied at the Public Utility Commissions current rate.
HOW MUCH DOES IT COST?
The real question is, "How much have you already lost?"
The fee for the service is 50% of any credit or refund, plus
50% of the future savings for 36 months. Most of the errors are found in retrospective
analysis. We are purely performance based: No savings, no fee.
WHAT IS THE DIFFERENCE BETWEEN A CREDIT OR REFUND
AND THE FUTURE SAVINGS? Well, it is all
money, it just a matter of when you receive it.
A credit or refund is the amount of money actually obtained from the carrier due to
overcharging or erroneous billing. Future savings is the amount saved by correcting a
problem that you implement; i.e. a you downsize (or
is it right size?) and has 200 Centrex lines, but our
analysis shows that 100 lines will suffice. The savings of 100 Centrex lines per month
will be used as the future savings calculation.
WHAT TELECOMMUNICATIONS TOPICS ARE ANALYZED? If it relates to your telecommunications expense, we look
at it.
We determine the accuracy of your telephone billings by examining: Mileage charges
(recalculated by using proprietary software), off-premise extensions, tie lines, 800 or
900 phone service, packet switching networks, Centrex fees, WATS charges, correct taxes
and surcharges, discounts are verified by location, tariff exceptions or
grand fathered
provisions, data circuits, foreign exchange lines, long distance toll charges, message
unit billing, directory advertising, information charges, T-1 analysis, reduce your basic
monthly service charge without any change in service or equipment, interpret telephone
companies tariffs to your advantage, resulting in substantial refunds and savings, secure
refunds and credits for telephone vendors discrepancies and billing errors, etc.
WHAT IS THE MINIMUM BILLING AMOUNT NECESSARY FOR
THIS SERVICE? You can never be too big.
Our minimum audit size is 20 lines and $3,000 per month, local calls and long distance
together, between all of your locations. There is not a maximum size or limitation as to
state.
WHAT DO I HAVE TO PROVIDE? Just a general distrust that you have been correctly
billed will suffice.
We only require your authorization, the names of your local and long distance carriers and
a list of active and previously active phone numbers.
WHY CANT I DO THIS? Well, you could if you did nothing but breathe, eat and
talk telephone errors for the last decade.
Our service offered is highly specialized and technical. Very few companies have the
expertise required to perform a complete audit. If you feel you can audit your own bills,
please do so, then upon completion, we will audit your phones again.
WHO COORDINATES THE REFUND? We coordinate it, you get it.
As we identify errors, we contact the vendor(s) on your behalf and negotiate with them to
have the overcharges eliminated from the monthly invoices and obtain refunds or credit for
past overcharges.
ARE THERE OTHER SERVICES AVAILABLE? I am glad you asked!
Yes, typically with over a $10,000 per month invoice, we can also audit electricity and natural gas.
WHAT PERCENT OF CLIENTS HAVE ERRORS? It does vary widely.
For telecom errors, it depends by region and carrier. Typically, we will find refunds or
errors in 18-20% of Clients. In utilities, it varies even more widely by region, with
errors found in 15-25% of clients.
WHAT IS NEEDED? A sincere interest in getting your money back.
The signed agreement, a Letter of Agency, a copy of one months typical invoice,
including all pages from the local and long distance carriers, a copy of any contracts, if
any, plus any unusual information regarding the clients phone system.
WHAT IS A TYPICAL TIME FRAME? Results can vary widely.
Generally it takes 30-90 days for the local and long distance carriers to get the
information to the auditor and then approximately 60-120 days to have the auditor complete
the task.
WHAT IS THE RETAINER FEES CHARGED? This
small retainer fee offsets our direct costs...
We are compensated on performance. There is a $2500.00 fee, due upon the execution of the
contract, is fully recoverable by the client from the refunds or savings identified
through the audit. We identify savings in over 70% of our audits. This one time up-front
fee applies to all utility bill audits collectively. In other words we will audit your
electric bills, your gas, water, sewer and telecom bills with only one fee which is 100%
applied towards any future payments.